Heather Ebert, Author at Groups360
Planner Pain Points: Low-Tech Tools and Legacy Sourcing Systems

Planner Pain Points: Low-Tech Tools and Legacy Sourcing Systems

In early 2020, Groups360 commissioned interviews with meeting planners from corporations and associations across the U.S. to better understand their sourcing journeys. Below are the top five pain points when dealing with low-tech tools and legacy sourcing systems, according to your industry peers, along with the empowering alternative you’ll find in GroupSync.

Pandemic Pivot: Tech Companies Recognize New Opportunities

Pandemic Pivot: Tech Companies Recognize New Opportunities

Matthew Howden, senior vice president and general manager, attendee management solutions, for Groups360 is cofounder and former joint CEO of IDEM. During the last week of September 2020, Matthew was a featured speaker at WiT Experience Week, a unique global travel conference by Web in Travel (WiT) that was live-streamed from Singapore.
In 2019, IDEM Hospitality won the WiT Startup of the Year competition. In this online interview, Matthew joined Dylan Tan, CEO of Split, the 2018 WiT Startup of the Year winner, to revisit their companies’ trajectories since their wins and how they’ve been faring through the pandemic.

Insights into the Future of Hotel and Event Technology

Insights into the Future of Hotel and Event Technology

Groups360 CEO Kemp Gallineau recently participated in a panel discussion and Q&A hosted by hotel and event tech firm Event Temple. The webinar, Hotel and Event Technology: Strategies for Winning Group Business & Elevating the Guest Experience, featured conversation about hotel and event technology, as well as strategies hoteliers can implement to win more group business and improve the guest experience as hotels across the globe transition into recovery. Read on for highlights from Kemp Gallineau’s contributions to the conversation, and you can also watch the webinar in full to hear wisdom and insights from the entire panel.

How to Track Reopenings by Country, State and Venue

How to Track Reopenings by Country, State and Venue

Even though most events originally planned for 2020 have been canceled, event planners are actively sourcing and booking events for later this year and into 2021. Groups360 is as ready as the rest of our industry peers to resume meetings and events. To assist with planning efforts, we’ve compiled a list of resources for how countries and U.S. states are reopening for business, travel and in-person gatherings.

Most In-Person Meetings Will Resume, Eventually

Most In-Person Meetings Will Resume, Eventually

According to Groups360’s most recent research into the shopping and buying experiences of part-time meeting planners, these administrative professionals stated that nearly all of their meeting types will return to the face-to-face format as soon as it’s safe to do so. They can’t wait for virtual meetings to be a thing of the past, which is good news to hotels who can accommodate their needs.