How to Earn the Trust of Every Meeting Planner You Meet

With sites like TripAdvisor and Yelp, it’s hard for hotels to hide behind slick marketing and sales presentations. Consumers are now more accustomed to honest and upfront information just at their fingertips – that is, until they reach the hotel sales department....

Closing Secrets Every Hotel Sales Manager Needs to Know

The most successful hotel sales managers and directors don’t wait until the end to make the close. They’re working the close from Day One. Modern meeting planners are savvy buyers and aren’t easily swayed by standard tactics. So, don’t stop viewing the close as a...