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Hotels Ramp Up Hygiene Protocols

Hotels Ramp Up Hygiene Protocols

The coronavirus pandemic has produced a new normal for hotels and event venues, one in which event planners and their guests expect more stringent cleaning and safety standards. Hotel industry leaders have recently announced numerous initiatives to ease guests’ concerns.

Managing Change in Uncertain Times

Managing Change in Uncertain Times

After nearly three decades in the hospitality industry, Lambert has embraced a lot of changes — the downturn after 9/11, the Great Recession in 2007-2008, and now navigating the rapidly shifting tides caused by the novel coronavirus. Groups360 sat down to discuss her perspective on what’s to come.