Redesigned navigation part of latest enhancements to improve customer experience on GroupSync, the company’s sourcing and online group booking platform
Groups360 recently released new product enhancements to GroupSync, the most trusted online marketplace for sourcing and booking hotel rooms and meeting space across a wide selection of brands. Among these enhancements are redesigned menus and navigation to improve the user experience and a quick search feature for planners who have preselected their preferred hotels.
“The new menu structure is just one example of how GroupSync evolves rapidly in response to meeting planners’ needs to provide a modern and delightful user experience unlike the rigid and archaic experience of legacy systems,” said Christian Oliver, senior vice president, product, Groups360. “We’ve also added features including a property selector, which streamlines the workflow for hoteliers and boosts staff productivity. This release is the first of many that will bring exciting new capabilities to the platform.
Improved navigation, added features
GroupSync developers moved navigation from the top of the screen to the left side to facilitate additional options and features to be announced soon.
The existing dashboard has been simplified to showcase a Filter option. The filter defaults to showing all existing events but gives meeting planners the choice to view an event in a given phase of the sourcing process.
For planners who know exactly where they’re going, GroupSync also offers Quick Search. With GroupSync Quick Search, planners provide travel dates, room count and destination, and the app pulls up their preferred hotels, which makes it even easier for planners to send an RFP within minutes.
GroupSync will still suggest that planners provide more information about their event in order to receive recommendations on destinations and venues that fit their programs.
“Visionary product solutions for both planners and suppliers are key to achieving our mission to simplify the process of booking groups for everyone,” said Kemp Gallineau, CEO, Groups360. “Every improvement and new feature added to GroupSync demonstrates our commitment to developing the most powerful solutions that will power the recovery and transformation of the meetings and events industry.”
Other improvements to GroupSync include the ability to display monetary rates in multiple currencies, as well as the ability for additional hotel users to receive notifications of RFP leads and new instant bookings.
GroupSync now has 198,667 searchable RFP-connected hotels worldwide, 5,419 hotels with instant group booking, and 925,025 guest rooms available for instant booking. Groups360 is on target to have at least 20,000 hotels integrated for instant group booking by the end of 2021.
GroupSync is available at no cost to qualified meeting planners.
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