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Planner Pain Points: Ditch Low-Tech Tools and Legacy Sourcing Systems

Planner Pain Points: Ditch Low-Tech Tools and Legacy Sourcing Systems

In early 2020, Groups360 commissioned interviews with meeting planners from corporations and associations across the U.S. to better understand their sourcing journeys. Below are the top five pain points when dealing with low-tech tools and legacy sourcing systems, according to your industry peers, along with the empowering alternative you’ll find in GroupSync.

Webinar
Pandemic Pivot: Tech Companies Recognize New Opportunities

Pandemic Pivot: Tech Companies Recognize New Opportunities

During the last week of September 2020, Matthew Howden, SVP, attendee management solutions, was a featured speaker at WiT Experience Week, a unique global travel conference live-streamed from Singapore. Matthew joined Dylan Tan, CEO of Split, the 2018 WiT Startup of the Year winner, to revisit their companies’ trajectories since their wins and how they’ve been faring through the pandemic.

Plane in flight
How to Track Reopenings by Country, State and Venue

How to Track Reopenings by Country, State and Venue

Even though most events originally planned for 2020 have been canceled, event planners are actively sourcing and booking events for later this year and into 2021. Groups360 is as ready as the rest of our industry peers to resume meetings and events. To assist with planning efforts, we’ve compiled a list of resources for how countries and U.S. states are reopening for business, travel and in-person gatherings.

Zoom meeting
Most In-Person Meetings Will Resume, Eventually

Most In-Person Meetings Will Resume, Eventually

According to Groups360’s most recent research into the shopping and buying experiences of part-time meeting planners, these administrative professionals stated that nearly all of their meeting types will return to the face-to-face format as soon as it’s safe to do so. They can’t wait for virtual meetings to be a thing of the past, which is good news to hotels who can accommodate their needs.

Groups360 Expands into the APAC Region

Groups360 Expands into the APAC Region

Groups360, a platform that simplifies bringing people together for meetings and events, recently announced the acquisition of IDEM Hospitality and the addition of senior leadership based in Singapore. Steven Hopkinson will join the company as senior vice president, EMEA & APAC sales and Matthew Howden will become senior vice president, attendee management product development.

The Future of Meeting: A Conversation with Andrew Messick, Part 2

The Future of Meeting: A Conversation with Andrew Messick, Part 2

Group360 founder Dave Kloeppel welcomes a cross section of industry leaders for an ongoing conversation series, The Future of Meeting. In part 2 of Dave’s conversation with Andrew Messick, CEO of the IRONMAN Group, Messick discusses how his 26 global offices have continued to successfully conduct business during the new normal.

Hotel concierge takes up luggage
A More Efficient Way to Manage Room Blocks

A More Efficient Way to Manage Room Blocks

It would be far simpler if meeting attendees were able to input their own details into an online booking site that communicates the details directly to the hotel or event planner. Consider the ways transient travelers book their hotel lodging—they simply visit an online travel agent, choose a hotel and room rate, and confirm their stay. Why can’t it be this convenient for delegates who need to book a reservation in a room block?

The Future of Meeting: A Conversation with Jan Jones Blackhurst, Part 2

The Future of Meeting: A Conversation with Jan Jones Blackhurst, Part 2

Group360 founder Dave Kloeppel welcomes a cross section of industry leaders for an ongoing conversation series, The Future of Meeting. In part 2 of his conversation with Jan Jones Blackhurst, Blackhurst shares her perspective on how Caesars Entertainment and other Las Vegas institutions have to adapt to encourage visitors to return during the pandemic.

Planners
Gain an Edge by Understanding Meeting Planner Pain Points

Gain an Edge by Understanding Meeting Planner Pain Points

In early 2020, Groups360 commissioned research based on in-depth interviews of meeting planners from corporations, associations and trade societies across the U.S. Our goal was to better understand their sourcing journeys to augment ongoing product development. The planners in our study shared a number of frustrations that have workable solutions, whether through technology or the intentional efforts of hotel sales managers. Here are five particular challenges to sourcing meetings as expressed by our industry colleagues, as well as ways hoteliers can stand out from their comp set by addressing their needs.

The Future of Meeting: A Conversation with Jan Jones Blackhurst, Part 1

The Future of Meeting: A Conversation with Jan Jones Blackhurst, Part 1

For our ongoing conversation series, The Future of Meeting, Groups360 founder Dave Kloeppel welcomes a cross section of leaders in live-action events, professional sports, marketing and hospitality for discussions about the impact of COVID-19. This week, Dave talks to Jan Jones Blackhurst, Caesars Entertainment board member and former two-term mayor of Las Vegas from 1991-1999 when Sin City was the fastest growing city in the country and the No. 1 resort and meeting destination.