Groups360 and Australian-based TFE Hotels partner to offer unique guest experiences

by | Oct 6, 2021 | For Hoteliers

GroupSync Gifting will help simplify TFE Hotels’ bundling of guest experiences and drive voucher sales for their locations across Australia and New Zealand.

Groups360 is announcing our partnership with TFE Hotels as they get ready to launch GroupSync™ Gifting this year, just in time for the holiday season. The gifting and voucher platform allows hoteliers to offer unique guest experiences and promotions. TFE Hotels will launch their voucher packages in early November, available for use at all TFE Hotels brands throughout Australia and New Zealand.

“We are excited to partner with TFE Hotels — who operates leading hotel brands including A by Adina, Adina Apartment Hotels, Quincy Melbourne, Vibe Hotels, Rendezvous and Travelodge Hotels across Australia and New Zealand and Adina Hotels in Europe,” said Steven Hopkinson, SVP of Sales for EMEA & APAC for Groups360. “GroupSync will provide key technology tools to enhance TFE’s ability to package and market unique guest experiences such as staycations, or room and amenity packages to both guests and businesses wanting to offer the gift of memorable experiences.”


Driving Revenue With Unique Guest Experiences

Hotels can use GroupSync Gifting to create one-of-a kind guest experiences, such as staycations, couples’ weekends or spa packages, by pairing amenities within their hotel. The gifting program allows an individual or a business to purchase hotel experiences or cash gift amounts for themselves, or as a gift to be used at a future date.

“We are dedicated to creating unforgettable experiences for our guests and this platform will allow for a more seamless customer journey,” said TFE Hotels’ Director of Revenue, Marit Connell. “Investing in technology that automates and simplifies packaging and voucher-giving allows us to focus on delivering world-class customer service and experiences.”

GroupSync Gifting allows hoteliers to receive instant revenue by selling vouchers and gift certificates to corporate and leisure guests. Hotels can offer experiences for rooms, F&B, amenities and even wedding packages through an available hotel-branded gifting website. Voucher redemption is easily trackable through an online portal offered through GroupSync, making accounting simple for both the hotels and guests.


TFE Hotels is an international hospitality owner and operator with a diverse portfolio of hotels, serviced residences, and apartment hotels. For more information, visit